Welcome to ChinaDealzStore! We value your trust and aim to provide a seamless shopping experience. Please take a moment to review our shipping policy for complete transparency.

Processing

The processing time begins from the date you place your order. It usually takes 1-2 business days to process your order. Once we’ve processed it, we can ship it.

Delivery Timeframes

Transit Time: 8 – 10 business days.

Total Delivery Time: 9-12 business days.

Shipping Costs

Flat Rate 750 ZAR

Country

South Africa

Order cut off time

We ship orders out Monday – Friday and the cut off time for placing an order is 5 pm (GMT-06:00) (GMT+02:00) South Africa Standard Time (Johannesburg)

Order Tracking

When your items are shipped out, within 1-2 days you will receive a notification from us via email with a tracking number and a link to track your order.

If you haven’t received one or the tracking number doesn’t work, contact us and we’ll be happy to take a look for you.

Can I change my shipping address?

If you need to change the shipping address for your order, please contact us within 24 hours of placing your order at inquiries@chinadealzstore.com.

Cancellations

If you change your mind before you receive your order, we can accept cancellations at any time before the order has been dispatched. Please refer to our refund policy if an order has already been dispatched.

Damages & Issues:

If your order arrives damaged or opened, please contact us within 24 hours and we will rectify the situation for you.

If you have further questions, please contact our customer services at:

Phone: +60 1112389547

Email: inquiries@chinadealzstore.com

Address: 81, Jalan Raja Abdullah, Kampung Baru, 50300 Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur, Malaysia